Etiquette & Procedures

Late for Your Appointment?

If you are running late, please notify our receptionist. If you are more than 30 minutes late for your appointment, we will try to work you back into the doctor’s schedule or perhaps offer a consultation with another provider. If your visit is a follow-up or for a well child, please be aware that we may need to reschedule your appointment for the next available day.

Cancellations

If you are unable to keep your appointment, please call and reschedule as soon as possible. Additional information about our cancellation policy (including fees) is available here.

Walk-Ins

All visits require an appointment except for emergency cases. Patients who walk in with a non-emergency condition will be fitted into the pre-booked schedule, if possible, or you may be asked to return later or on another day. Please be aware that patients with scheduled appointments will be given priority.